Knowledgebase

If you can receive mail but aren't able to send this means one thing: Your internet provider is...

Either your domain is over quota, or your e-mail address itself is over quota. You will need to...

Yes, we offer Jailed SSH access. There may be a $12.00 fee to activate SSH. In order to get SSH...

Email Troubleshooting to get your mail working:Email TroubleshootingMake sure your user name and...

1. Login to the webmail program you prefer. You can get there by going to...

If you wish to just point it to another domain do the following:1. Log into your Cpanel.2. Click...

To create an email account, login to your control panel and click Mail, then Add/Remove Email...

A full backup is a backup of all of your files, e-mail, databases, etc.. To run a full backup,...

If you have just user access to the server and can not edit the DNS zones through SSH I would...

Before starting:Make sure your domain name loads. If it doesn't load your your email account wont...

If you ever send mail from any site that is on the same server where your site is hosted, your...

For both incoming and outgoing mail server, put mail.yourdomain.com.

Most office buildings as well as hotels have a firewall setup to block access to the ports...

1. The server is designed to block attachment types which are seen as a danger if they are not...

If your FTP progam is not connecting properly, here are some possible reasons: 1. Your firewall...

Make sure you set it up exactly by looking at High Bandwidth or Low Bandwidth Make sure your...