Articles

 Are you able to receive emails but not send?

If you can receive mail but aren't able to send this means one thing: Your internet provider is...

 Are you able to send emails but not receive?

Either your domain is over quota, or your e-mail address itself is over quota. You will need to...

 Do you offer Telnet or SSH access?

Yes, we offer Jailed SSH access. There may be a $12.00 fee to activate SSH. In order to get SSH...

 Email Troubleshooting

Email Troubleshooting to get your mail working:Email TroubleshootingMake sure your user name and...

 How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?

1. Login to the webmail program you prefer. You can get there by going to...

 How do I change my sites MX record to point mail to another server or domain?

If you wish to just point it to another domain do the following:1. Log into your Cpanel.2. Click...

 How do I create email accounts?

To create an email account, login to your control panel and click Mail, then Add/Remove Email...

 How to generate/download a full backup

A full backup is a backup of all of your files, e-mail, databases, etc.. To run a full backup,...

 How to modify a MX Record in cPanel

If you have just user access to the server and can not edit the DNS zones through SSH I would...

 How to setup an email account with Outlook Express.

Before starting:Make sure your domain name loads. If it doesn't load your your email account wont...

 I changed my MX record and I am not receiving any email at my mail server.

If you ever send mail from any site that is on the same server where your site is hosted, your...

 What do I put for both incoming and outgoing mail server?

For both incoming and outgoing mail server, put mail.yourdomain.com.

 Why can't I log into my cPanel or webmail?

Most office buildings as well as hotels have a firewall setup to block access to the ports...

 Why do e-mails with attachments not work?

1. The server is designed to block attachment types which are seen as a danger if they are not...

 Why does my FTP fail to connect?

If your FTP progam is not connecting properly, here are some possible reasons: 1. Your firewall...

 Why won't my email address work?

Make sure you set it up exactly by looking at High Bandwidth or Low Bandwidth Make sure your...