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If you can receive mail but aren't able to send this means one thing: Your internet provider is...
Are you able to send emails but not receive?Either your domain is over quota, or your e-mail address itself is over quota. You will need to...
Do you offer Telnet or SSH access?Yes, we offer Jailed SSH access. There may be a $12.00 fee to activate SSH. In order to get SSH...
Email TroubleshootingEmail Troubleshooting to get your mail working:Email TroubleshootingMake sure your user name and...
How can I setup webmail to go directly to Horde, SquirrelMail or RoundCube?1. Login to the webmail program you prefer. You can get there by going to...
How do I change my sites MX record to point mail to another server or domain?If you wish to just point it to another domain do the following:1. Log into your Cpanel.2. Click...
How do I create email accounts?To create an email account, login to your control panel and click Mail, then Add/Remove Email...
How to generate/download a full backupA full backup is a backup of all of your files, e-mail, databases, etc.. To run a full backup,...
How to modify a MX Record in cPanelIf you have just user access to the server and can not edit the DNS zones through SSH I would...
How to setup an email account with Outlook Express.Before starting:Make sure your domain name loads. If it doesn't load your your email account wont...
I changed my MX record and I am not receiving any email at my mail server.If you ever send mail from any site that is on the same server where your site is hosted, your...
What do I put for both incoming and outgoing mail server?For both incoming and outgoing mail server, put mail.yourdomain.com.
Why can't I log into my cPanel or webmail?Most office buildings as well as hotels have a firewall setup to block access to the ports...
Why do e-mails with attachments not work?1. The server is designed to block attachment types which are seen as a danger if they are not...
Why does my FTP fail to connect?If your FTP progam is not connecting properly, here are some possible reasons: 1. Your firewall...
Why won't my email address work?Make sure you set it up exactly by looking at High Bandwidth or Low Bandwidth Make sure your...